1 hour ticket response
Our team of technical support engineers is specialized in supplying fast answers to each of your questions. We’ll examine your trouble ticket the second it’s been submitted and will reply with a solution to your problem within maximum one hour after the ticket submission. In reality, our average client support ticket response time is twenty minutes.
An Excellent Customer Service
Each member of our tech support staff has many years of experience in the Linux shared web hosting packages business and almost all of them have worked for us for at least 5 years. They are all eager to respond to all your queries in the most professional way possible.
An Easy–to–Navigate Help Section
In the Web Control Panel you can find an intuitive Help Center section where you can get quick suggestions on how to use our hosting services. You can find the answers to your questions in our F.A.Q. library, see more info in the web hosting account administration articles or watch our how–to video tutorials.