Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing great quality support prompt is our top priority, so we backup each Linux shared web hosting packages plan with a one hour ticket solution guarantee. After you submit a ticket or post a message, our client help support staff will try their best to generate the most acceptable answer to your issue and to offer you advice in due time.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever necessary. Our crew of professionals is going to be online for you 24x7x365 to respond to all your enquiries and to deal with any matter you might have. You will be able to post a technical support ticket from your Web Control Panel or drop an e–mail any time. Additionally, on business days, you could phone us or make use of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel presents an in depth know–how base which is included in all areas. In each part, you’ll find a Help control key that will load for you a selection of step–by–step lessons on how to utilize a certain option or conduct a certain action. Furthermore, we have prepared educational clips that allows you to get a better idea of the Control Panel’s interface.