A 99.9% Server Uptime
The primary benefit of creating your very own shared web hosting platform is that you don’t need to be worried about compatibility issues – you set up a special set of software applications in such a manner as to be compatible with a specific set of hardware parts. The outcome is something much more solid and reliable, because there are fewer potential risks of failure. We have set up our cloud hosting platform using time–tested hardware parts coupled with a significantly tweaked version of SELinux in an attempt to create a totally safe home for all your websites.
That is why, with all our Linux shared web hosting packages packages we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it is vital to also build your own network architecture. That’s the reason why we built a custom internal network in each one of our data center facilities. Relying on enterprise–level Juniper routers and switches, our internal network allows for super–fast data transfer speeds and is completely redundant.
This way you can enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter and in our Australian datacenter, irrespective of which hosting service you’ve chosen.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your money at stake, you can’t feel truly safe. Because of this, with all our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you do not feel happy with our web hosting service or in case you need to use an even more robust hosting solution, such as a Linux VPS packages or a Linux dedicated servers hosting packages – you will receive a full refund, without concealed fees or return taxes.
24/7 Technical Support
If you’ve ever had to wait around for hours to get a response, you’re probably aware of how infuriating this can be, particularly when your web site is on the line. Because of this, we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be here for you and they will get back to you in under 60 minutes. And the best part is that their average ticket response time is just twenty minutes!