A live chat is a real-time method of communication between a hosting provider's support team and its clients. It is a very efficient way to receive some information about the website hosting services or have some problem resolved as you are talking to a live representative. The benefits of using a live chat service rather than calling or opening a ticket are the reduced possibility of mistakes when you exchange data such as usernames or domain names, the quicker response time as the communication is live and the fact that you don't need to stay on the chat constantly - you are able to do another thing while the representative examines the issue involved. In addition, you're able to be a part of a live chat room from any computer that is connected to the world wide web, avoiding the telephone fees that you'll need to pay if you're calling to another country.
Live Chat Support in Shared Web Hosting
As a part of the support services that we supply for all our Linux shared web hosting packages, you will find live chat support that is online every single day, even on holidays. You can contact us regardless of whether you already have an account or not, as we can help you with all sorts of things, ranging from supplying you with basic information about our solutions in case you are not our client yet and you are considering to purchase one of the plans, to assisting you with creating an email account in an email client. Part of the issues are more technical and time-consuming, therefore you will need to take advantage of the ticketing system that is integrated in our Hepsia website hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for various things.