Many persons who begin using their very first hosting account, or switch companies, typically have inquiries with regards to how given procedures are executed or experience difficulties when setting up various things like e-mails, website settings, etc. That’s the reason why, some web hosts have prepared documentation with frequently asked questions and problems so as to help their clients obtain information swiftly and seamlessly. Consequently, the client service team representatives can devote more time to real issues that some customers may be experiencing, since the solution for the smaller things will already be available online and clients will be able to cope with them without touching base with the client support staff. Having in-depth documentation is exceptionally important, especially for new customers with zero practical experience, since the web hosting service involves a vast number of features and many people can become baffled about what action to take. A good knowledge base can both help you execute the operations that you need and find out how the web hosting service works as a whole.
Extensive Online Documentation in Shared Web Hosting
If you get a shared web hosting account through us, you’ll have access to our thorough online documentation where you will see info about more or less everything connected to our web hosting services. The topics encompass anything from how to create an email address on your smart phone, to how to accomplish different things using an .htaccess file. The articles themselves are written in a simple-to-understand manner and include elaborate guides on how to execute a given operation in your Hepsia hosting Control Panel. You can also find information that’s not related directly to Hepsia, for example one that concerns online applications on your personal computer. The entire archive of articles will be available in the Help section of the Control Panel, but those that are dedicated to a particular section can be accessed on the spot. Considering the fact that we have included as many topics as possible, you’ll be able to find out virtually everything about your web hosting account.